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Experience architecture (XA) is the art of articulating a clear user story/journey through an information architecture, interaction design and experience design that an end user navigates across products and services offered by the client or as intended by the designer. This visual representation is intended not only to highlight the systems ...
A reference architecture provides a template, often based on the generalization of a set of solutions. These solutions may have been generalized and structured for the depiction of one or more architecture structures based on the harvesting of a set of patterns that have been observed in a number of successful implementations.
Aspects of a business represented by a business architecture diagram [1]. In the business sector, business architecture is a discipline [citation needed] that "represents holistic, multidimensional business views of: capabilities, end-to-end value delivery, information, and organizational structure; and the relationships among these business views and strategies, products, policies ...
The current theory of BOA allows a company to design their business and operating model based on integration of critical business architecture components, such as capabilities, processes, customers, employees, channels, and products with automation through IT application, data, and technology architectures.
Customer journey mapping is a design tool used to track customers' movements through different touchpoints with the business in question. It maps out the first encounters people may have with the brand and shows the different routes people can take through the different channels or marketing (e.g. online, television, magazine, newspaper).
User experience design is a user centered design approach because it considers the user's experience when using a product or platform. [2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions, for which is known as UX Design Research.
Enterprise architecture regards the enterprise as a large and complex system or system of systems. [3] To manage the scale and complexity of this system, an architectural framework provides tools and approaches that help architects abstract from the level of detail at which builders work, to bring enterprise design tasks into focus and produce valuable architecture description documentation.
Interaction design patterns are design patterns applied in the context human–computer interaction, describing common designs for graphical user interfaces.. A design pattern is a formal way of documenting a solution to a common design problem.