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No one should ever ask you for a six-digit verification code — not a stranger on social media, not tech support, not even your bank. If someone does, end the conversation and block their number ...
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
Once you've secured your account and changed your password, it should help to resolve the additional issues with your account. Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem.
Sign in and go to the AOL Account security page. Under "2-Step Verification," click Turn on. Click Security Key. Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.
If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.