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Dealing with bullying and harassment: a guide for students (PDF). Royal College of Nursing. 2005. Archived from the original (PDF) on 7 December 2012; Stelmaschuk, Stephanie (2010). Workplace Bullying and Emotional Exhaustion among Registered Nurses and Non-nursing, Unit-based Staff (Bachelor's thesis). Ohio State University College of Nursing.
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
The Four cornerstone model was developed by Ayman Sawaf and Robert Cooper in 1997. [5] [7] Multiple studies and research carried out in regards to emotional intelligence based on this model revealed a marginal qualitative difference between the public and private sector executives and expand on the usage of this model. [7]
In order to define the image that they want their organizations to portray, leaders use a "core component of "emotional intelligence" to recognize emotions.". [12] that appear desirable. Organizations have begun using their employee's "emotion as a commodity used for the sake of profit". [10]
They often enjoy discussion and debate." They have insightful understanding of other peoples’ point of view. Daniel Goleman based his concept of emotional intelligence in part on the feeling aspects of the intrapersonal and interpersonal intelligences. [30] Interpersonal skill can be displayed in either one-on-one and group interactions.
The mental status examination (MSE) is an important part of the clinical assessment process in neurological and psychiatric practice. It is a structured way of observing and describing a patient's psychological functioning at a given point in time, under the domains of appearance, attitude, behavior, mood and affect, speech, thought process, thought content, perception, cognition, insight, and ...
Workplace bullies may have high social intelligence and low emotional intelligence (EI). [93] In this context, bullies tend to rank high on the social ladder and are adept at influencing others. The combination of high social intelligence and low empathy is conducive to manipulative behaviour, such that Hutchinson (2013) describes workplace ...
It encompasses a wide range of emotional states and can be positive (e.g., happiness, joy, excitement) or negative (e.g., sadness, anger, fear, disgust). Affect is a fundamental aspect of human experience and plays a central role in many psychological theories and studies.