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Fix problems signing in to AOL Mail While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
The most common reason for a failed delivery is that the email address entered isn't valid. If the delivery failure message says the account doesn't exist double check the spelling of the address you entered. A single misplaced letter could cause a delivery failure.
Remove your AOL account and set it up again in the Thunderbird email client. For more info on how to connect accounts, go to Thunderbird's website. Go to Tools | Account Settings. Select your account in the list. Go to Account Actions at the bottom left. Click Remove Accounts. Click Add Accounts and type in the email address and password.
Block email addresses. 1. Open an email or select it from your mailbox. 2. Click the More icon. 2. Click Block Senders. 2. Optionally, select to also delete emails you've received from the sender.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...