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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Forwarding to another address has always worked by rewriting the address in the forward path also known as RCPT TO, if and only if the forwarding MTA accepted the responsibility for both forwarding the mail and returning potential bounce messages to the sender. RFC 821 and all later SMTP specifications offer two result codes for this situation:
Sender Policy Framework (SPF) is an email authentication method that ensures the sending mail server is authorized to originate mail from the email sender's domain. [1] [2] This authentication only applies to the email sender listed in the "envelope from" field during the initial SMTP connection.
POP before SMTP or SMTP after POP is a method of authentication used by mail server software which helps allow users the option to send e-mail from any location, as long as they can demonstrably also fetch their mail from the same place. The POP before SMTP approach has been superseded by SMTP Authentication.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @verizon.net, and that the SSL encryption is enabled for incoming and outgoing mail.
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.