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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    A customer profile is a detailed description of any particular classification of customer which is created to represent the typical users of a product or service. Customer profiling is a method to understand your customers in terms of demographics, behaviour and lifestyle.

  3. 72 Small Business Quotes to Inspire Owners and Customers - AOL

    www.aol.com/lifestyle/50-small-business-quotes...

    Whether you're an entrepreneur, new business owner, or just someone who likes to but local, these small business quotes are funny, motivational, and inspiring. 72 Small Business Quotes to Inspire ...

  4. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

  5. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...

  6. "Rule Breaker Investing" Great Quotes, Vol. 19: Authors in August

    www.aol.com/rule-breaker-investing-great-quotes...

    In fact, 3dfx, first mover in this field was good enough and strong enough that they got their brand, their logo put on the front of some of the best computer games of the time, probably games ...

  7. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    The customer is always right. Marshall Field used slogans such as "Give the lady what she wants" in his Chicago department store. [citation needed] " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as ...

  8. 3 Easy Ways to Tell If a Business Puts Its Customers First - AOL

    www.aol.com/news/2012-06-08-3-easy-ways-to-tell...

    Then there are the true standouts -- companies that achieve an even higher level of customer service even when it negatively impacts their bottom 3 Easy Ways to Tell If a Business Puts Its ...

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!