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The U.S. Department of Transportation has a consumer dashboard that gives travelers guidance of their rights when a flight is delayed or canceled.
A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A flight cancellation occurs when the airline does not operate the flight at all for a certain reason.
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According to the DOT's consumer dashboard, if Alaska, American, Delta, Hawaiian, JetBlue or United cancel a flight for controllable reasons, they're committed to: rebooking passengers on the same ...
The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
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Often no-shows are treated the same way regardless of reason. This means that a passenger who is delayed by a problem during the travel to airport will get the return flight cancelled even if wanting to rebook the outbound flight at the airport. A new ticket bought shortly before departure often needs to be business class due to airline policy.
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