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In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.
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Calls are free for all fixed line calls. Mobile carriers AIS and CAT (60+%o f Thailand's subscribers) offer 1-800 service for cell phones. DTAC and True mobile providers currently [when?] do not, but it is expected they will offer the 1-800 service for subscribers by late 2009. [needs update] In Turkey, the prefix for toll-free numbers is "0800".