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118 118 company logo. 118 118 is the UK telephone number for a US owned directory enquiries provider. Once wildly popular for its advertising featuring two runners, the service has experienced a dramatic decline in calls due to easily accessible information via mobile devices.
The pricing structure for UK directory inquiries was reformed by Ofcom on 1 July 2015. [8] Call charges are made up of a per-minute access charge set by the caller's telephony provider, plus a per-call and/or per-minute service charge set by the provider of the directory inquiries (or other) service, which is billed by the phone provider and ...
The operator is obtained via 100 from landlines, while directory enquiries, formerly 192, is now provided in the 118xxx range, (not to be confused with 0118, the area code for Reading.) e.g. 118 212, 118 800, 118 500, 118 118, by different companies. International operator assistance is reached through 155.
Until 2002, the domestic directory enquiries service within the UK had been reached by dialling 192 from a landline. The service had been run solely by BT. In December 2002, the market was opened up by Oftel for new providers to run additional directory enquiries services in competition.
In 2003, after the UK yellow pages directory market has been opened, kgb launched 118 118 (UK), a UK directory enquiries provider that assists customers with telephone number enquiries and general queries. After the success of 118 118 in the UK, kgb launched 118 218 in France when the French market has been opened.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
The company provides online directory enquiries and competes with BT, Google Local, Yelp and the Yell Group (the holding company now known as hibu, as of 2012 [2]) for the directory enquiry market. It is the market leader DQ for finding people.