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The assistance is mandated for flights on any airline departing from an airport in the EU or flights to an airport in the EU on an aircraft registered in any EU country. [2] The EU has specific regulations regarding airline passengers with reduced mobility. No passenger may be turned away due to their disability, except for reasons based on safety.
DEAF Passenger is deaf or hard of hearing. DPNA Disabled Passenger with Intellectual or Developmental Disability Needing Assistance; ESAN Passenger is traveling with an emotional support animal. EXST Passenger requires an extra seat due to body size. MAAS Meet-and-assist. Used by some airlines to identify passengers with intellectual disabilities.
The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
Jens Ritter, who was once a pilot, shared details about his recent experience as a member of Lufthansa's cabin crew. Lufthansa’s CEO tried being a flight attendant—but there was one challenge ...
A JetBlue flight attendant may have lost control, yelled at passengers and bolted off a plane on an emergency slide in New York, but that doesn't mean airline crew members don't know how to have a ...
WASHINGTON (Reuters) -Lufthansa has agreed to pay a $4 million penalty for allegedly discriminating against Jewish passengers who were trying to board a connecting flight in Frankfurt in May 2022 ...
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