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  2. Troubleshooting DataMask by AOL

    help.aol.com/articles/troubleshooting-datamask...

    To remove the scrambler display there are a few simple steps you’ll need to take. 1. Open DataMask by AOL from the system tray. 2. Click the OPTION tab in the menu and then click Display Key Stroke Substitution to display an “X”. This will turn the scrambler display off. NOTE: This does not turn off the scrambling protection, just the ...

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  5. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Just sit back and let us do the work. We’ll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don’t need to stay on the line with our tech ...

  6. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  7. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Computer maintenance - Wikipedia

    en.wikipedia.org/wiki/Computer_maintenance

    Computer maintenance is the practice of keeping computers in a good state of repair. A computer containing accumulated dust and debris may not run properly. A computer containing accumulated dust and debris may not run properly.

  9. User error - Wikipedia

    en.wikipedia.org/wiki/User_error

    This usage implies a lack of computer savviness, asserting that problems arising when using a device are the fault of the user. Critics of the term argue that the problems are caused instead by poor product designs that fail to anticipate the capabilities and needs of the user. The term can also be used for non-computer-related mistakes.

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