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2. Why Delta is still canceling flights as other airlines return ...

   www.aol.com/why-delta-still-canceling-flights...

   “No one should be stranded at an airport overnight or stuck on hold for hours waiting to talk to a customer service agent.” Bastian told Delta passengers in the message that the airline would ...

3. 2024 Delta Air Lines disruption - Wikipedia

   en.wikipedia.org/wiki/2024_Delta_Air_Lines...

   The United States Department of Transportation's Office of Aviation Consumer Protection opened an investigation into Delta Air Lines noting "continued widespread flight disruptions and reports of concerning customer service failures" while other carriers returned to normal levels of service. [34]

4. Computer reservation system - Wikipedia

   en.wikipedia.org/wiki/Computer_reservation_system

   Delta Air Lines launched the Delta Automated Travel Account System (DATAS) in 1968. United Airlines and Trans World Airlines followed in 1971 with the Apollo Reservation System and Programmed Airline Reservation System (PARS), respectively. Soon, travel agents began pushing for a system that could automate their side of the process by accessing ...

5. 2024 CrowdStrike-related IT outages - Wikipedia

   en.wikipedia.org/wiki/2024_CrowdStrike-related...

   Delta officials promised to cooperate but said the airline was focused on its recovery. [126] Senator Maria Cantwell , in her capacity as chair of the Senate Committee on Commerce, Science, and Transportation , wrote to Bastian to express her concern for Delta passengers. [ 126 ]

6. Delta Airlines cancellations and delays continue but worst of ...

   www.aol.com/delta-air-lines-delays-cancellations...

   Dozens of Delta Air Lines flights were canceled and more than 200 delayed Wednesday as the Atlanta-based carrier continued to recover from last week's global CrowdStrike-Microsoft IT outage.

7. Delta, Southwest get top marks for customer satisfaction in J ...

   www.aol.com/delta-southwest-top-marks-customer...

   Delta Air Lines was second-favorite among economy travelers with 651 points, beating the segment average of 613. Frontier Airlines scored the lowest in customer satisfaction, earning 472 points ...

8. Airline reservations system - Wikipedia

   en.wikipedia.org/wiki/Airline_reservations_system

   Sabre Airline Solutions: SITA Horizon Customer Sales & Service Integrated reservations, departure control, inventory system and e-commerce platform. SITA: Travel Technology Interactive Solutions Integrated airline management system and global distribution system (GDS). Travel Technology Interactive: Videcom Reservations System (VRS) GDS, IET ...

9. Delta tops J.D. Power airline satisfaction survey for the ...

   www.aol.com/finance/delta-tops-j-d-power...

   The 2024 report, released Wednesday, saw Delta ranking highest in customer satisfaction in both the first/business class segment and in the premium economy segment.