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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

3. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

4. Telemarketing - Wikipedia

   en.wikipedia.org/wiki/Telemarketing

   Telemarketing. Telemarketing (sometimes known as inside sales, [1] or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call.

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit. [13] AI can learn through interaction to give a personalized service. The exchange the Internet of Things (IoT) facilitates within devices, lets us transfer data when we need it, where we ...

6. USWNT ends year No. 1 in FIFA rankings, rebounding from 5th ...

   www.aol.com/uswnt-ends-no-1-fifa-161307769.html

   The United States women's national soccer team is ending a roller-coaster year in a familiar spot. The USWNT finished the year at No. 1 in the FIFA world rankings, a spot they've held for all but ...

7. Trump taps retired General Keith Kellogg for Ukraine envoy role

   www.aol.com/news/trump-eyes-retired-general...

   WASHINGTON (Reuters) -Donald Trump has tapped Keith Kellogg, a retired lieutenant general who presented him with a plan to end the war in Ukraine, to serve as a special envoy for the conflict, the ...