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  2. Coping - Wikipedia

    en.wikipedia.org/wiki/Coping

    Moving towards clients: Coping by helping clients in stressful situations. An example is a teacher working overtime to help students. Moving away from clients: Coping by avoiding meaningful interactions with clients in stressful situations. An example is a public servant stating "the office is very busy today, please return tomorrow."

  3. Adjustment (psychology) - Wikipedia

    en.wikipedia.org/wiki/Adjustment_(psychology)

    Defense mechanisms can buffer certain feelings regarding difficult situations by reducing the immediate impact of stressors. When faced with intense emotions or threats to self-esteem, defense mechanisms can temporarily shield individuals, allowing them to navigate distressing events without feeling completely overwhelmed, helping them adjust ...

  4. 10 Tips for Handling Difficult Clients - AOL

    www.aol.com/lifestyle/10-tips-handling-difficult...

    As a business owner (yes, if you’re a freelancer you are, in fact, a business owner), challenging clients or difficult customers are part of the deal. It’s an aspect of doing business you may ...

  5. Adaptive performance - Wikipedia

    en.wikipedia.org/wiki/Adaptive_performance

    Handling stress in the workforce: keeping composed and focused on task at hand when dealing with high demand tasks; Creative problem solving: thinking outside the boundary limits, and innovatively to solve a problem. Dealing with uncertain and unpredictable work situations: able to become productive despite the occurrence of unknown situations.

  6. Handling a Sticky Situation With Your Boss - AOL

    www.aol.com/news/2009-07-31-handling-a-sticky...

    Here are eight (unfortunately) common workplace situations that bosses often put employees in and advice on how you should handle them: Show comments Advertisement

  7. Stress management - Wikipedia

    en.wikipedia.org/wiki/Stress_management

    Making the employee feel like they are a bigger part of the company, by giving them a voice in bigger situations shows trust and value in their opinion. Having all the employees cooperate with each other is an underlying factor which can take away much of workplace stress. Lastly, changing the physical qualities of the workplace may reduce stress.

  8. Psychological resilience - Wikipedia

    en.wikipedia.org/wiki/Psychological_resilience

    Psychological resilience, or mental resilience, is the ability to cope mentally and emotionally with a crisis, or to return to pre-crisis status quickly. [1]The term was popularized in the 1970s and 1980s by psychologist Emmy Werner as she conducted a forty-year-long study of a cohort of Hawaiian children who came from low socioeconomic status backgrounds.

  9. Metamood - Wikipedia

    en.wikipedia.org/wiki/Metamood

    Training individuals to be aware of their emotions, to be able to differentiate among different feelings, and consequently change their mood, is useful in psychotherapy because patients with meta-mood experiences are better equipped to handle difficult situations.

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