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  2. New York City Human Resources Administration - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Human...

    The Human Resources Administration or Department of Social Services (HRA/DSS) is the department of the government of New York City [1] in charge of the majority of the city's social services programs. HRA helps New Yorkers in need through a variety of services that promote employment and personal responsibility while providing temporary ...

  3. New York City Department of Citywide Administrative Services

    en.wikipedia.org/wiki/New_York_City_Department...

    The New York City Department of Citywide Administrative Services (DCAS) is a department of the New York City government tasked with recruiting, hiring, and training City employees, managing 55 public buildings, acquiring, selling, and leasing City property, purchasing over $1 billion in goods and services for City agencies, overseeing the greenest municipal vehicle fleet in the country, and ...

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  5. MAXIMUS to Provide Customer Service Training and Health ... - AOL

    www.aol.com/news/2013-07-23-maximus-to-provide...

    Under the training component of the contract, MAXIMUS will offer curriculum development and training for approximately 850 service center staff, and provide train-the-trainer services for other ...

  6. List of New York City agencies - Wikipedia

    en.wikipedia.org/wiki/List_of_New_York_City_agencies

    The New York City Civil Service Commission (CSC) is the local civil service commission and hears appeals by city employees and applicants that have been disciplined or disqualified. The New York City Civilian Complaint Review Board (CCRB) is the board tasked with investigating complaints about alleged misconduct on the part of the New York City ...

  7. Contract for controversial entrance exam into ‘elite’ NYC ...

    www.aol.com/news/contract-controversial-entrance...

    Last year, close to 26,000 students took the exam with just over 4,000 offered a seat. Of that, 4.5% of offers went to Black students and 7.6% to Latino students, according to city data.

  8. New York City Department of Homeless Services - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Department...

    Created in 1993, the department was the first of its kind nationally; with a mission exclusively focused on the issue of homelessness. [7] The Department of Homeless Services was created in response to the growing number of homeless New Yorkers and the 1981 New York Supreme Court Consent Decree that mandates the State provide shelter to all homeless people. [8]

  9. A rising crisis: How to help young girls with low self-esteem

    www.aol.com/rising-crisis-help-young-girls...

    New York State developed benchmarks for social-emotional learning with an update in 2022 that outlines goals for increased self-awareness, a strong sense of identity, interpersonal skills ...