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  2. Auto dialer - Wikipedia

    en.wikipedia.org/wiki/Auto_dialer

    A power dialler usually dials as many (as yet uncontacted) contacts from its list as the call centre has outgoing circuits available and the agents are not party during call progress. [5] Instead, the power dialler performs answer detection and connects the agent, the system only presenting contact details to the agent (a so-called "screen pop ...

  3. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.

  4. Click-to-call - Wikipedia

    en.wikipedia.org/wiki/Click-to-call

    CTC today is a clientless web to phone service, with the call taking place outside of the consumer's computer. This architecture also improves reliability and quality of service. Click-to-dial: The click triggers the in phone dialer. In other words in this case, "click-to-call" actually results in a cellular phone call.

  5. Call to action (marketing) - Wikipedia

    en.wikipedia.org/wiki/Call_to_action_(marketing)

    Call to action (CTA) is a marketing term for any text designed to prompt an immediate response or encourage an immediate sale. A CTA most often refers to the use of words or phrases that can be incorporated into sales scripts, advertising messages, or web pages, which compel an audience to act in a specific way.

  6. AOL Live Support Plus

    help.aol.com/articles/live-support-plus-faqs

    AOL Live Support Plus includes our top-of-the-line support and security products that will help protect your identity and information online. Get started today! Support when you need it: 24x7 Live Support gives you access to AOL experts over the phone or online chat, 24 hours a day, 7 days a week. Our experts are ready to assist you with any of ...

  7. SoftBank Corp aims to help call centre workers by 'softening ...

    www.aol.com/news/softbank-corp-aims-help-call...

    Dealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank Corp thinks it has a solution: artificial intelligence-enabled software that softens the tone ...

  8. Guy Parodies How a Dog ‘Customer Service’ Line ... - AOL

    www.aol.com/lifestyle/guy-parodies-dog-customer...

    While we all seem to agree that a dog customer service line would be awesome, it's really just a far-fetched dream. Yet the unique experiences some animals have with phones is real life.

  9. AOL Live Support Plus - AOL Help

    help.aol.com/products/live-support-plus

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.