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  2. Organizational citizenship behavior - Wikipedia

    en.wikipedia.org/wiki/Organizational_citizenship...

    Principled organizational dissent is when employees protest the organization because of some kind of injustice (Graham, 1986, as cited in Organ et al., 2006). Both of these ideas contribute to ERB in the sense that their purpose is to further the good of the organization [citation needed] and that they are not included in the formal job ...

  3. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality (COPQ) or poor quality costs (PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor-Quality Cost. [1] COPQ is a refinement of the concept of quality costs.

  4. Epic Rap Battles of History - Wikipedia

    en.wikipedia.org/wiki/Epic_Rap_Battles_of_History

    Epic Rap Battles of History (ERB) is a YouTube web series and music project created by Peter "Nice Peter" Shukoff and Lloyd "EpicLLOYD" Ahlquist. The series pits historical and pop culture figures against one another in a rap battle format. The characters portrayed are often determined by suggestions from viewers in the comments sections of the ...

  5. Employee retention - Wikipedia

    en.wikipedia.org/wiki/Employee_retention

    An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.

  6. UnitedHealth Group CEO: America’s health system is poorly ...

    www.aol.com/finance/ceo-gunned-down-health...

    In his first public response to the consumer outcry following the fatal shooting of one of his top executives, UnitedHealth Group CEO Andrew Witty said Friday that the US health system “is not ...

  7. Quality of working life - Wikipedia

    en.wikipedia.org/wiki/Quality_of_working_life

    Quality of working life (QWL) describes a person's broader employment-related experience.Various authors and researchers have proposed models of quality of working life – also referred to as quality of worklife – which include a wide range of factors, sometimes classified as "motivator factors" which if present can make the job experience a positive one, and "hygiene factors" which if ...

  8. What the Grateful Dead can teach CEOs about succession planning

    www.aol.com/finance/grateful-dead-teach-ceos...

    Bandmates John Mayer and Bob Weir—with a 30-year age gap—show business leaders how effective succession works.

  9. Judge asks if Diddy retroactively wrote 'Legal' on his jail ...

    www.aol.com/judge-asks-diddy-retroactively-wrote...

    The judge in Sean "Diddy" Combs' sex-trafficking case has questions about the rap mogul's notepads. Someone wrote "Legal" on the pads in the days after prison officials took evidence photos of them.