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  2. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."

  3. Scientific management - Wikipedia

    en.wikipedia.org/wiki/Scientific_management

    Scientific management is a theory of management that analyzes and synthesizes workflows. Its main objective is improving economic efficiency , especially labor productivity . It was one of the earliest attempts to apply science to the engineering of processes in management.

  4. Philip B. Crosby - Wikipedia

    en.wikipedia.org/wiki/Philip_B._Crosby

    Definition of quality: Quality is defined as conformance to requirements, with requirements encompassing both product specifications and customer expectations. Quality system: The quality management system should be based on defect prevention, rather than relying on inspection or correction after the fact.

  5. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. What a customer wants and is willing to pay for it, determines quality.

  6. EFQM - Wikipedia

    en.wikipedia.org/wiki/EFQM

    The EFQM Model (known previously as the EFQM Excellence Model) is a management framework that support organisations in "managing change" and "improving performance." [2] A number of research studies have investigated the correlation between the adoption of holistic models such as The EFQM Model, and improved organizational results.

  7. Taguchi methods - Wikipedia

    en.wikipedia.org/wiki/Taguchi_methods

    Taguchi knew statistical theory mainly from the followers of Ronald A. Fisher, who also avoided loss functions. Reacting to Fisher's methods in the design of experiments, Taguchi interpreted Fisher's methods as being adapted for seeking to improve the mean outcome of a process. Indeed, Fisher's work had been largely motivated by programmes to ...

  8. Gareth Morgan (business theorist) - Wikipedia

    en.wikipedia.org/wiki/Gareth_Morgan_(business...

    Morgan is known for his writings on management, social theory and research methodology, especially through his books Sociological Paradigms and Organizational Analysis written with Gibson Burrell and Beyond Method: Strategies for Social Research.

  9. Business and management research - Wikipedia

    en.wikipedia.org/wiki/Business_and_management...

    Business and management research is a systematic inquiry that helps to solve business problems and contributes to management knowledge. It Is an applied research. Four factors (Easterby-Smith, 2008) combine to make business and management a distinctive focus for research : Transdiscipline approach