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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

3. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:

4. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.

5. Factory reset - Wikipedia

   en.wikipedia.org/wiki/Factory_reset

   A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data, settings, and applications that were previously stored on the device. This is often done to fix an issue with a device, but it could also be done to restore the device to its original ...

6. AOL Help

   helpredirects.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

7. Reset (computing) - Wikipedia

   en.wikipedia.org/wiki/Reset_(computing)

   [3] [4] Devices may not have a dedicated Reset button, but have the user hold the power button to cut power, which the user can then turn the computer back on. [5] Out-of-band management also frequently provides the possibility to reset the remote system in this way.

8. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

9. Power cycling - Wikipedia

   en.wikipedia.org/wiki/Power_cycling

   Power cycling is the act of turning a piece of equipment, usually a computer, off and then on again.Reasons for power cycling include having an electronic device reinitialize its set of configuration parameters or recover from an unresponsive state of its mission critical functionality, such as in a crash or hang situation.