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Remote Assistance in Windows Vista. In Windows Vista, Remote Assistance is upgraded with a standalone user interface and based on RDP 6 and Windows Desktop Sharing API. [7] Two systems administrators can simultaneously connect to a single computer. Remote sessions automatically reconnect after restarting the computer.
Remote Assistance is a feature of Windows XP and Windows Vista which is integrated with Windows Live Messenger. It allows one person to "take control" of the other's computer (with their permission) and is intended for offering computer assistance to friends and family on other computers.
[1] PNRP 2.1 is included in Windows Vista SP1, Windows Server 2008 and Windows XP SP3. PNRP v2 is not available for Windows XP Professional x64 Edition or any edition of Windows Server 2003. [2] Windows Remote Assistance in Windows 7 uses PNRP, Teredo and IPv6 when connecting using the Easy Connect option. [3]
Remote Assistance allows a Windows XP user to temporarily take over a remote Windows XP computer over a network or the Internet to resolve issues. [ 100 ] [ 101 ] As it can be a hassle for system administrators to personally visit the affected computer, Remote Assistance allows them to diagnose and possibly even repair problems with a computer ...
The RDP 6.1 client ships with Windows XP SP3, KB952155 for Windows XP SP2 users, [21] Windows Vista SP1 and Windows Server 2008. The UI for the RemoteApp is rendered in a window over the local desktop, and is managed like any other window for local applications. The end result of this is that remote applications behave largely like local ...
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However, some features are not available in 3.02 such as remote desktop sharing invitations (incoming) and whiteboard area selection. [8] Microsoft has stated that the Vista compatible version is unsupported and is only meant as a transition tool to help support collaboration sessions when used with Windows XP-based computers. [8]
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