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While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.
VNC can be used for remote administration of computers, however it is increasingly being used as an equivalent of Terminal Services and Remote Desktop Protocol for multi-user environments. Linux, UNIX and BSD support remote administration via remote login, typically via SSH (The use of the Telnet protocol has been phased out due to security ...
To use Network Level Authentication in Remote Desktop Services, the client must be running Windows XP SP3 or later, and the host must be running Windows Vista or later [31] or Windows Server 2008 or later. Support for RDP Servers requiring Network Level Authentication needs to be configured via registry keys for use on Windows XP SP3.
Remote desktop programs may include LogMeIn or TeamViewer. [2] To use RAS from a remote node, a RAS client program is needed, or any PPP client software. Most remote control programs work with RAS. PPP is a set of industry standard framing and authentication protocols that enable remote access.
Co-management: Intune and System Center Configuration Manager policies have been added to enable hybrid Azure AD-joined authentication. Mobile Device Management (MDM) has added over 150 new policies and settings in this release, including the MDMWinsOverGP policy, to enable easier transition to cloud-based management.
World Possible makes and distributes RACHEL (Remote Area Community Hotspot for Education and Learning), a server/router that hosts offline free educational content such as Khan Academy, Wikipedia, Project Gutenberg and others via Wi-Fi on a Raspberry Pi or Intel CAP computer.