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GE is still a major client to Genpact today for services in customer service, finance, information technology, and analytics. [66] [67] In 2001, GE acquired Spanish-language broadcaster Telemundo and incorporated it into NBC. [68] In 2002, Francisco Partners and Norwest Venture Partners acquired a division of GE called GE Information Systems ...
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In January 2005, the company became independent and started to serve clients outside of GE. [13] As part of this transition, the company changed its name to Genpact for “generating business impact.” [14] Also in 2005, the company opened additional offices in India and by the end of the year, recorded US$493 million in revenue, with 15% coming from new global clients, and the remaining 85% ...
Services like sales-force reporting, international banking and transfers, customer support and eventually e-mail (delayed by GE's aversion to running afoul of international common-carrier laws) all required a highly reliable worldwide network and GEIS had the biggest and the best. GEIS also tried to adapt its pricing model.
GE ITS was acquired by Platinum Equity in late 2004 and has now been absorbed into the I.T. solutions company called CompuCom. This acquisition has resulted in a much larger customer base, so many of the personalized services previously provided by GE ITS have been lost or replaced by CompuCom's "one size fits all" business model.
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Parminder Bhatia was appointed in March 2023 as GE HealthCare's first chief AI officer. Bhatia said AI could help the company provide better clinical support by optimizing healthcare data.