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Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks.
The certification procedure assesses a number of digital readiness factors, such as the availability of the paperwork required for online operations, the user's familiarity with software and technology, the ability to integrate with current digital processes, and the effectiveness of order and catalog management.
Under the portal entrepreneurs can apply for loan without physically visiting any bank branches and can select from over 1 lakh bank branches, track their application status and avail multiple loan benefits. It also has facility for uploading all necessary documents. Through the portal the MSMEs can also seek handholding support for getting ...
The PCR is the culmination of recommendations given by the committee headed by Y.M. Deosthalee. The idea behind creating the public registry is to collate the financial information of individual and corporate borrowers under one platform, inclusive of financial delinquencies, pending legal suits, and willful defaulters.
The agency has a sanctioned strength of 75 staff, drawn on deputation from Central Board of Direct Taxes (CBDT), Central Board of Indirect Taxes and Customs (CBIC), Reserve Bank of India (RBI), Securities and Exchange Board of India (SEBI), Department of Legal Affairs and Intelligence agencies. [2]
2009: Received in-principle approval from RBI to set up as a credit information company amongst 13 applicants [20] 2010: Received license from RBI to operate as a credit information company [4] 2011: Launched India's first credit bureau services for microfinance industry (MFIs etc.) in March 2011 [16]