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  2. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The leading trend is to replace standardized CRM solutions with industry-specific ones, or to make them customizable enough to meet the needs of every business. [16] In November 2016, Forrester released a report where it "identified the nine most significant CRM suites from eight prominent vendors".

  5. Business intelligence - Wikipedia

    en.wikipedia.org/wiki/Business_intelligence

    Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. [1] Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text ...

  6. HubSpot - Wikipedia

    en.wikipedia.org/wiki/HubSpot

    HubSpot has integration features for Docusign, salesforce.com, SugarCRM, NetSuite, Microsoft Dynamics CRM, and others. [31] There are also third-party services such as templates, and extensions. [32] Additionally, HubSpot offers consulting services and an online resource academy for learning inbound marketing tactics.

  7. Knowledge management - Wikipedia

    en.wikipedia.org/wiki/Knowledge_management

    [4] [5] Key lessons learned include people and the cultural norms which influence their behaviors are the most critical resources for successful knowledge creation, dissemination and application; cognitive, social and organisational learning processes are essential to the success of a knowledge management strategy; and measurement, benchmarking ...

  8. Timeline of LinkedIn - Wikipedia

    en.wikipedia.org/wiki/Timeline_of_LinkedIn

    LinkedIn launches LinkedIn for Groups, a premium service aimed at power users like recruiters, analysts and researchers. [4] 2005: August: Product: LinkedIn launches a premium service, LinkedIn Business Accounts, which gives businesses access to more powerful search tools. [5] 2006: March: Company: LinkedIn achieves its first month of ...

  9. Analytics - Wikipedia

    en.wikipedia.org/wiki/Analytics

    Traffic analysis of Wikipedia. Analytics is the systematic computational analysis of data or statistics. [1] It is used for the discovery, interpretation, and communication of meaningful patterns in data, which also falls under and directly relates to the umbrella term, data science. [2]