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2. Call center employees in the Philippines aren’t worried about ...

   www.aol.com/finance/call-center-employees...

   Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

3. Call center industry in the Philippines - Wikipedia

   en.wikipedia.org/wiki/Call_center_industry_in...

   A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.

4. Business process outsourcing in the Philippines - Wikipedia

   en.wikipedia.org/wiki/Business_process...

   Also in the same year, a US-based outsourcing center called the "People Support" moved its operations to the Philippines, generating 8,400 jobs for the country. Bong Borja, its CEO, became president of the BPO Association of the Philippines. In 2003, the Convergys Corporation opened up two more call centers in the Philippines. It was at this ...

5. Advanced Contact Solutions - Wikipedia

   en.wikipedia.org/wiki/Advanced_Contact_Solutions

   Advanced Contact Solutions manages five call centres with about 7,000 seats in various cities in and near Manila, including Makati, Quezon City, and Lipa City. [3] ACS is considered to be one of the 39 largest call centres in the Philippines. [4] In 2007, ACS had a revenue of P2.6 billion. [5]

6. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

8. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

9. 81 Times Customer Support Chats Were Completely Useless - AOL

   www.aol.com/lifestyle/81-times-customer-support...

   "If the question is simple and the customer calls to get the answer from a live agent, the agent should take a minute or two to show/teach the customer how to use the self-service chatbot for the ...