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The healthcare industry has and continues to use outbound call centre programmes for years to help manage billing, collections, and patient communication. [28] The inbound call centre is a new [when?] and increasingly popular service for many types of healthcare facilities, including large hospitals. Inbound call centres can be outsourced or ...
In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.
A form of toll-free telephone service in North America was the Zenith number, published in distant cities from where a company expected or desired frequent customer calls. Published as "Zenith" and a four- or five-digit number, these collect calls required operator assistance. The subscriber of the service was charged for the call.
A house call is medical consultation performed by a doctor or other healthcare professionals visiting the home of a patient or client, [1] instead of the patient visiting the doctor's clinic or hospital. In some locations, families used to pay dues to a particular practice to underwrite house calls. [2]
Center for Improvement in Healthcare Quality (CIHQ) [3] Commission on Accreditation of Rehabilitation Facilities (CARF) Community Health Accreditation Program(CHAP) DNV GL Healthcare; Foundation for the Accreditation of Cellular Therapy (FACT) [4] Global Healthcare Accreditation (GHA) [5] Healthcare Facilities Accreditation Program (HFAP)
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Prohibits any call made using automated telephone equipment or an artificial or prerecorded voice to an emergency line (e.g., "911"), a hospital emergency number, a physician's office, a hospital/health care facility/elderly room, a cellular telephone, or any service for which the recipient is charged for the call.
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