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NOVEC is distributing more renewable power today than ever before, and it is using energy more efficiently and helping customers to do the same. In all endeavors, from facility construction to office paper use, NOVEC keeps protection of the environment in mind.
Pay online with NOVEC SmartHub. To make a payment online from a computer or mobile device, register for NOVEC SmartHub and download the SmartHub app. Customers can enroll in Auto Pay after registering. Learn more about SmartHub and how to register your account.
Save time during outages! Verify your phone number with NOVEC in advance. Call 703-335-0500, and follow the easy prompts to verify the primary phone number for your service location. You can also update your information online through SmartHub.
NOVEC provides reliable electric service to more than 175,000 homes and businesses located in Clarke, Fairfax, Fauquier, Loudoun, Prince William and Stafford counties, the City of Manassas Park and the Town of Clifton, all in the state of Virginia.
SmartHub has several features that make managing your account as easy as possible. Whether on your computer, smartphone, or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, report outages and get the latest NOVEC news.
To better serve customers, NOVEC has upgraded to the SmartHub application. Customers can register for SmartHub and view their account information. Learn more about SmartHub and registering your account.
Email Address: Password: My Service
If you wish to stop your service, please call the NOVEC Customer Care Center at 703-335-0500. Temporary Service. Provisions can be made to provide temporary electric service for customers who have a need for it. Service connections for carnivals, festivals, street decorations, construction purposes, etc. are examples of such needs.
NOVEC Resources: NOVEC's Outage Map; Frequently Asked Questions During Outages; Safety Tips During Outages; Preparing for an Outage; Severe Storm Safety; Emergency Generator Information; If you can't get online, stay tuned to the radio for outage updates. Your radio is a great source of information when widespread power outages occur.
New to NOVEC.com? If you are a new NOVEC customer and have never registered for a NOVEC online account, you will need your account number (printed on your monthly paper bill) to register for SmartHub.