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In Europe, air passengers have more rights than in the US and must be compensated by law for overbookings, cancellations or flight delays. [5] After this law (Regulation 261/2004) was introduced in the EU in early 2005, complaints soared, as expected, since more compensation could be expected by passengers who officially complained. [6]
Airlines are losing fewer bags and getting more customers to their destinations on-time, and yet complaints are on the rise, according to the latest report on air service for the first half of ...
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Air France-KLM commits 37 Boeing 787s, 25 directly and 12 leased, of which 16 are earmarked for Air France to replace some A340-300s, subsequent A340s would be replaced by Airbus A350s from 2019. The first Boeing 787-9 entered into service with KLM in 2015 and with Air France in early 2017. [127] Air France-KLM has 28 A350s on firm order. [128]
It is a pan-European enterprise, founded by a consortium of European airlines, including British Airways, Air France, Alitalia, Iberia, KLM, Lufthansa, Aer Lingus, Austrian Airlines and Finnair. The travel technology provider Amadeus owned 99.4% of the company until 2011, when it was taken over by eDreams ODIGEO .
Air France, Lufthansa, and Etihad Airways didn’t immediately respond to Fortune’s request for comment. Carbon offsetting in the spotlight Aviation continues to be an intense net polluter ...
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