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  2. Virtual assistant (occupation) - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant_(occupation)

    Clients pay for 100% productive work and can work with virtual assistants, individually, or in multi-VA firms to meet their exact needs. Virtual assistants usually work for other small businesses [3] but can also support busy executives. It is estimated that there are as few as 5,000 to 10,000 or as many as 25,000 virtual assistants worldwide.

  3. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.

  4. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    Previous generations of chatbots were present on company websites, e.g. Ask Jenn from Alaska Airlines which debuted in 2008 [38] or Expedia's virtual customer service agent which launched in 2011. [ 38 ] [ 39 ] The newer generation of chatbots includes IBM Watson -powered "Rocky", introduced in February 2017 by the New York City-based e ...

  5. Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...

  6. 29 Once-Respected Occupations That Have Slipped Into Disrepute

    www.aol.com/profession-once-highly-respected-now...

    Image credits: Infinite-Pepper9120 #5. Mail carrier. In the US at least. We had a good half century where delivering the mail was highly paid, highly respected and a great job for people that didn ...

  7. Your next customer service agent could be generative AI - AOL

    www.aol.com/finance/next-customer-agent-could...

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