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EaseMyTrip is an Indian multinational online travel company, headquartered in New Delhi. It was founded in 2008 by Nishant Pitti , Rikant Pitti, and Prashant Pitti. The company provides hotel bookings , air tickets , domestic and international holiday packages , bus bookings, and white-label services.
For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
GoToGate's, MyTrip's and Supersaver's most frequent criticisms target its speed of delivering refunds to customers. London-based journalist Anna Tims of The Guardian claimed that sixteen months after requesting a valid refund, the company refused to provide her with one. She additionally outlined and slammed GoToGate's policy in which the ...
In its first nine months, Refund.me processed claims from 122 airlines for passengers in more than 50 countries spanning five continents. [5] Refund.me is also reported to have processed claims from 419 airports. [6] According to the Refund.me website, it has cases from more than 110 countries and against more than 250 airlines.
During the early months of the coronavirus pandemic in 2020, Traveloka began experiencing surges in refund and rescheduling requests. [40] With flight bookings dropping to essentially zero, [41] in April 2020, Traveloka laid off 100 staff members [40] and over the next half year, refunded around 150,000 flight tickets equating to $100 million. [42]
Nishant Pitti (born 1986) is the co-founder of EaseMyTrip. [1] He also worked on the production of several Bollywood films, including Guest iin London . Early life
In 2012, Jet Privilege Private Limited (JPPL) was formed to issue miles and award redemption tickets. [10]InterMiles (formerly known as JetPrivilege) was founded in 2014 as an independent entity, part of the Etihad Aviation Group formed with the sole purpose to market, develop and grow InterMiles, a loyalty and rewards programme.