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The Medical Board of California (MBC) is a state government agency which licenses and disciplines physicians, surgeons and certain allied healthcare professionals in California. The Board provides two principal types of services to consumers: (1) public-record information about California-licensed physicians, and (2) investigation of complaints ...
In 2017, the California Department of Managed Health Care fined the company $5 million for untimely response to consumer complaints. [116] In 2019, this was settled at $2.8 million. [ 117 ]
Consumer protection in California began with the passage of the Medical Practice Act of 1876. The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. However, an actual government agency with the legal authority to enforce the Act was not created until 1878.
In 2009, then-Gov. Arnold Schwarzenegger sent a letter to the federal government for California to opt out of a Medicare program policy requiring that physicians be available in hospitals to ...
In a complaint letter to the Florida attorney general, Dunn alleges the company enrolled his grandmother “for the sake of billing the government for payment for their own financial gain.” The company misled the family about the purpose of hospice — emphasizing benefits such as at-home nursing care and free medications, without explaining ...
Over a six-day period from Aug. 15-20, the state department’s help center received 19 complaints from people who said they were not able to get access to mental health services.
The Department of Managed Health Care (DMHC) is a regulatory body governing managed health care plans, including Health Maintenance Organizations (HMOs) and most Medi-Cal managed care plans in California. The DMHC was created as the first state department in the country solely dedicated to regulating managed health care plans and assisting ...
In 2007, a California patient sued Health Net claiming that the company wrongfully terminated her care during chemotherapy treatments. [23] During the case, a company employee performance review revealed that a manager had tied bonuses for an analyst in charge of rescission reviews to the rate of enrollees whose coverage was discontinued. [23]