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Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. [1] While the term has traditionally referred to those communications that occur via computer-mediated formats (e.g., instant messaging, email, chat rooms, online forums, social network services), it has also been applied to other forms of text-based ...
Technical communication is a task performed by specialized employees or consultants. For example, a professional writer may work with a company to produce a user manual. Some companies give considerable technical communication responsibility to other technical professionals—such as programmers, engineers, and scientists.
Mediated communication is not as commonly used as face-to-face communication in the workplace, but there are different preferred media of communication for simple forms of coordination. [17] E-mails and phone calls tend to be used for simple or complex coordination, but e-mails are also useful for retaining information and recording the ...
Internal communication also known as workplace communication or organizational communication is the interchange of information within the organization. From employee-to-employee or employee-to-superior the purpose of all information is to develop trust and/or to increase productivity. [6]
Media richness theory (MRT), sometimes referred to as information richness theory, is a framework used to describe a communication medium's ability to reproduce the information sent over it. It was introduced by Richard L. Daft and Robert H. Lengel in 1986 as an extension of information processing theory .
The term EDI encompasses the entire electronic data interchange process, including the transmission, message flow, document format, and software used to interpret the documents. However, EDI standards describe the rigorous format of electronic documents , and the EDI standards were designed, initially in the automotive industry , to be ...
Technical writing is most commonly performed by a trained technical writer and the content they produce is the result of a well-defined process. Technical writers follow strict guidelines so the technical information they share appears in a single, popularly used and standardized format and style (e.g., DITA, markdown format, AP Stylebook, Chicago Manual of Style).
Technological convergence is the tendency for technologies that were originally unrelated to become more closely integrated and even unified as they develop and advance. For example, watches, telephones, television, computers, and social media platforms began as separate and mostly unrelated technologies, but have converged in many ways into an interrelated telecommunication, media, and ...