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Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication.
Synonyms or near-synonyms of self-esteem include: self-worth, [9] self-regard, [10] ... Assertive, Entitled – and More Miserable Than Ever Before. Free Press.
The terms "management" and "leadership" have, in the organizational context, been used both as synonyms and with clearly differentiated meanings. However Bennis and Nanus were clear in their distinction in their frequently quoted phrase "Managers are people who do things right and leaders are people who do the right thing". [ 157 ]
Individuals engaging in assertive communication convey open and receptive body language with upright posture and relaxed movements. [6] Assertive communicators have a clear tone of voice and make appropriate eye contact. [6] Assertive communicators typically feel more confident and self-respecting while engaging in this type of communication. [7]
Assertiveness training encourages people to not engage in fruitless back-and-forths or power struggles with the emotional blackmailer but instead to repeat a neutral statement, such as "I can see how you feel that way," or, if pressured to eat, say "No thank you, I'm not hungry."
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Emotional competence is another term for emotional intelligence. [1] It describes a person's ability to express their emotions completely freely, and it comes from emotional intelligence, the ability to recognize emotions.
This page was last edited on 13 June 2005, at 12:22 (UTC).; Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may ...