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Just log in to the OTC Health Solutions (OTCHS) portal or use the OTCHS app to shop at your convenience. Or redeem in store at the register.
OTCHS - CVS
Create an account or sign in to CVS to access your health benefits and order OTC products online.
CVS - Online Drugstore, Pharmacy, Prescriptions & Health Information
Visit OTCHS for CVS to access the OTC Health Solutions site for your plan’s over the counter health benefit.
To view your OTC Catalog online please visit the applicable links below: Aetna® Medicare members: https://www.aetnamedicare.com/otccatalog To access your catalog, you will need to select the plan year and your state, county, and plan name from the dropdown options. Allina Health | Aetna Medicare® members:
It’s easy to use your OTC card at CVS. 1.Go to a CVS location. All stores can process your OTC benefit, with the exception of CVS locations in Target stores and Schnucks supermarkets. 2.Understand what your health plan covers. Get to know which products are eligible for your OTC benefit.
If you need help with any of these processes, including creating an account, call OTC Health Solutions customer service Monday – Friday from 9 AM to 8 PM local time. 1-888-628-2770 (TTY: 711)
What is the Over-the-Counter (OTC) benefit? The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-833-331-1572 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address.
You can obtain your OTC items at select approved participating OTCHS-enabled CVS Pharmacy® or Navarro® stores. To find your nearest location, go to cvs.com/otchs/myorder/storelocator.