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To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). File a complaint online. Call 1-888-USPS-OIG (1-888-877-7644). Report mail fraud or theft by a person or company outside USPS.
If you believe you have been retaliated against or are facing adverse actions for disclosing information to management regarding misconduct by USPS or PRC personnel, please file a complaint using the link below.
Customer Care Center. Connect with our customer service representatives to help resolve your issue and get back on track. Email: USPS ® Customer Service. Call: 1-800-ASK-USPS ® (1-800-275-8777) Hours of Operation. Monday – Friday 8 AM – 8:30 PM ET. Saturday 8 AM – 6 PM ET.
When you suspect your mail has been stolen or are aware of postal employees or contractors committing waste, fraud, or misconduct at the Postal Service, please report it to our Hotline.
To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. View a complete list of what our Hotline can help you with ; all other inquiries should be directed to the Postal Service or Postal Inspection Service.
Your local US Post Office handles customer service complaints, which may relate to employee behavior, late mail, or other delivery issues. The USPS Office of the Inspector General, which is an independent agency, handles reports of potential fraud or theft committed by USPS employees.
Guarding against fraud, waste, and abuse. Learn about the Office of Inspector General’s oversight strategy and work for the U.S. Postal Service’s Delivering for America plan. See Our Recent Work. SEE ALL REPORTS.
Mail Incentives | PostalPro (usps.com) USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. 2024 Promotions Calendar
USPS.com FAQs
Find answers on how to file a complaint with USPS.