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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

3. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. AOL APP. ... • Windows 7 or newer

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

6. Support and help for AOL Desktop Gold - AOL Help

   help.aol.com/articles/support-and-help-for-aol...

   Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.

7. AOL Desktop Gold - AOL Help

   help.aol.com/products/new-aol-desktop

   Download, install, or uninstall AOL Desktop Gold. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system ...

8. Restore a missing AOL Desktop Gold icon or shortcut

   help.aol.com/articles/restore-my-missing-aol...

   There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

9. Browser - AOL Help

   help.aol.com/products/browser

   Trouble using AOL services in your web browser? Learn about common issues and how to resolve them.