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In Windows 10 and 11, a user can run the Activation Troubleshooter if the user has changed hardware on their device recently. If the hardware has changed again after activation, they must wait 30 days before running the troubleshooter again.
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Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
CLOSE – By clicking CLOSE the DataMask window will close but the product will continue to run on your web browsers. DataMask Settings The DataMask OPTION screen allows you to change the product settings.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Review subscription, eligibility, and activation FAQs about Desktop Gold.
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.
AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.