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  2. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...

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  7. Purchase order - Wikipedia

    en.wikipedia.org/wiki/Purchase_order

    An example of a purchase order request from a travel agent. A purchase order, often abbreviated to PO, is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services required. [1] It is used to control the purchasing of products and services from external suppliers. [2]

  8. Proof of purchase - Wikipedia

    en.wikipedia.org/wiki/Proof_of_purchase

    A proof of purchase is also required for some product recalls. Traditional proof of purchase systems require the consumer to send some portion of the packaging, as defined by the product's manufacturer, along with a register receipt or sales invoice proving the product's purchase, with the latter being required for a product return to a retailer.

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