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In the United States, [1] the silent service code is a way for a diner to communicate to waitstaff during a meal to indicate whether the diner is finished with their plate. This is intended to prevent situations where the server might remove a plate of food and utensils prematurely.
As a result, over 60% of U.S. companies will enlist the help of etiquette training companies to teach their employees how to dress appropriately for the office, interact with clients, and respect ...
This training usually carries some testing and certification, related to local state regulations, but other than the aforementioned few programs are provided nationally. Currently, there are 30 states and hundreds of local jurisdictions that regulate alcohol server training. Each state and jurisdiction regulate the training in different ways.
The functions of a head server can overlap to some degree with that of the maître d'hôtel. Restaurants in North America employ an additional level of waiting staff, known as busboys or busgirls, increasingly referred to as bussers or server assistants, to clear dirty dishes, set tables, and otherwise assist the waiting staff. [17] [18] [19]
These etiquette mistakes you don't know you're making can be accidentally rude. From common misconceptions to bad habits, avoid these embarrassing faux pas.
SEE ALSO: 14 email etiquette rules every professional should know. DON'T MISS: The 27 jobs that are most damaging to your health. Show comments. Advertisement. Advertisement. Holiday Shopping Guides.
A business etiquette guide suggests that customers should refer to bussers and waiting staff with the gender-neutral terms busser and server rather than busboy or waiter. [17] However, this has not been widely taken up outside of the industry.
Gottsman's Protocol School of Texas specializes in professional etiquette training. She told Scripps News that a lack of etiquette can be detrimental to a person's career — and that many don't ...