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Getting Started With DoorDash. If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal. Update Non-POS Store Hours. POS Integration Store Hours.
The first step in growing your business on DoorDash is accessing your account. When creating your account, you received a link to set up a password via email. Within 48 hours, you can log in to the Merchant Portal: 1. Navigate to the DoorDash Merchant Portal login page. 2.
How to Quickly Train Your Team to Use DoorDash. Your team is an integral part of your business — which is why we want to help you set them up for success. In this article, we’ll cover the basic skills your staff needs, including how to accept and process orders, address common problems and follow best practices. 10/13/23.
Use the DoorDash Merchant Portal or Order Manager App to quickly communicate with customers or Dashers. You can also view DoorDash customer ratings and reviews, and mitigate any issues by responding to customers with a personalized message or pre-written template. "DoorDash is like having a whole team on-demand.
6/30/21. Learn how to use the Merchant Portal to track your business performance, get actionable insights, and make adjustments directly on the platform. Get the guide. for Merchants.
Canada (Français): 855-643-8439. Australia: 1800-958-316. New Zealand: +64-800-001-188. Sign up for DoorDash to unlock sales, attract customers, and take your restaurant or store to the next level — on the DoorDash app or your own channels.
Create a DoorDash account including your name and password. Choose an order method including the DoorDash Tablet, Point of Sale (POS), or Email + Phone Confirmation. Input DoorDash store settings, such as hours of operation, your address, and more. Add DoorDash menu items for customers to choose from via a menu link or a photo upload.
Live order issues. Chat with us on Business Manager App. carat. Chat with us on Tablet. carat. Call us at 855-222-8111. carat. Get to Know Us. About Us Careers Blog LinkedIn GlassDoor Accessibility.
Manage Users. Here you can edit what your staff have access to in the Merchant Portal. In the Settings section of the Merchant Portal, click on Manage Users. Click on + Add User. Add or manage employees and store managers. Select one of the following options: Business Admin. Store Manager. Store Operator.
You can contact us easily by filling out the Merchant Portal Help Form. To find the form, follow the steps below: 1. Log in to your Merchant Portal. If you need help logging in, visit the Merchant Portal Learning Center Article. 2. Navigate to the Help tab on the left-hand sidebar. 3. Submit your case.