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CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. [1] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. [2]
Citizens Advice Scotland (CAS), formally the Scottish Association of Citizens Advice Bureaux (SACAB), is a registered charity. Based in Edinburgh it comprises 61 member bureaux, including a national helpline ( Citizens Advice Direct ).
Otherwise advancing inclusion, fairness, prosperity and other aspects of wellbeing in Scotland. Consumer Scotland does not provide direct advice to consumers; [5] the office's role is to gather and use data and analysis to represent consumer interests to the Scottish Parliament, business and the public sector. [3]
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Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
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StepChange Scotland, which operates under the differing Scottish system, provides specific services to Scottish clients. StepChange Scotland is an approved organisation for setting up debt payment plans through the Debt Arrangement Scheme (DAS).
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