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In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his bailiffs. [citation needed] Initially working as a porter of a castle, under Hugh Capet up to Louis XI, the term was transferred to a high official of the kingdom and - after the castles had lost their defensive function and served as prisons - also to prison guards ...
This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...
Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...
Bellhops interact with a variety of people each day, and duties often include opening the front door, moving luggage, valeting cars, calling cabs, transporting guests, advising directions, performing basic concierge work, and responding to guests' needs. While carrying luggage, they escort guests to their rooms.
A resident assistant (RA), also known by a variety of other names, [note 1] is a trained peer leader who coordinates activities in residence halls in colleges and universities, mental health and substance abuse residential facilities, [1] or similar establishments.
A doorman (or doorwoman/doorperson), also called a porter in British English, [1] is a person hired to provide courtesy and security services at a residential building or hotel. They are common in urban luxury highrises. At a residential building, a doorperson is responsible for opening doors and screening visitors and deliveries.
A residence hall director is college or university employee generally responsible for the management and daily operations of campus residence halls.While the term residence hall director is the common title used for this position in the United States, they are also known at different schools as area coordinators, area directors, hall coordinators, community directors, hall directors, resident ...
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