Search results
Results from the WOW.Com Content Network
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal.In the agent portal, teams process tickets and requests from customers (internal or external).
The dashboard of the Open-source Ticket Request System (as of 2016) Before April 2021, the team used the Open-source Ticket Request System ("OTRS") software to organize and process the email it received. After the open-source version of OTRS was discontinued by its developer, the team now uses Znuny, which is an open-source fork of the OTRS ...
Use {{admin backlog}} to add pages to this category. Subcategories. This category has the following 3 subcategories, out of 3 total. R. Requested RD1 redactions (1 ...
Wikipedia:Usernames for administrator attention: for usernames that are such blatant and serious problems that they need to be immediately blocked. MediaWiki talk:Titleblacklist : title and user name blacklist requests.
When OTRS is not available due to scheduled or unscheduled downtime, alternative procedures need to be put in place, because many oversight requests are time-sensitive. The core back-up process is to switch the Oversight team's private mailing list to receive emails, and to have requests sent to that mailing list for the duration of the downtime.
Discussions older than seven days (the date of last made comment) are moved to a subpage of each section (called section name/Archive n).These discussions can then be moved to a relevant talk page if appropriate.
This backlog page lists tasks that should be done to improve Wikipedia (assuming the cleanup templates were placed correctly). Helping reduce backlogs is an important issue, so please feel free to help out and/or develop this page (or ways to quantify these things) further.
Regional notice boards were an early initiative at organizing Wikipedians interested in a certain area of the world. They have generally been superseded by WikiProjects, which have a similar function.