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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
Many email services also offer filters (and advanced filters) that let you search the messages in your spam folder by sender, date, attachment and more. Second, look for a box next to each email ...
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
When you enter your email address on someone's website, you may unknowingly subscribe to their mailing list. You can often unsubscribe from their mailings within the email. 1. Tap an email to open it. 2. Tap the More icon 3. Tap Unsubscribe. If there's no unsubscribe option, flag the message as spam or try the subscriptions view tab. 1.
Hiding a contact suggestion will not remove the contact from your address book. Click Compose. Begin entering an email address or contact in the To field. When the unwanted contact appears, mouse over it and click X. Restore auto suggestions. Click Compose. Manually type the email address or contact you want to restore into the To field. (Do ...
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related to: outlook contacts duplicating themselves with items in trash messages meaning