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  2. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.

  3. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  4. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  5. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  6. Mediation - Wikipedia

    en.wikipedia.org/wiki/Mediation

    A great variety of disputes occur in the workplace, including disputes between staff members, allegations of harassment, contractual disputes and workers compensation claims. [12] At large, workplace disputes are between people who have an ongoing working relationship within a closed system, which indicate that mediation or a workplace ...

  7. Team management - Wikipedia

    en.wikipedia.org/wiki/Team_management

    The fear of conflict is the fear of team members to argue with one another or disagree with the team leader. If team members hold back and are afraid of confronting their leader or teammates, then the concept of a team is non-existent because there is only one person who contributes and no new ideas are generated from discussions. [18]

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  9. Organizational ombudsman - Wikipedia

    en.wikipedia.org/wiki/Organizational_ombudsman

    Sign outside ombuds office at Georgetown University in Washington DC. An organizational ombudsman is a designated neutral or impartial dispute resolution practitioner whose major function is to provide independent, impartial, confidential and informal assistance to managers and employees, clients and/or other stakeholders of a corporation, university, non-governmental organization ...

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