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Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations. Good executive communication helps garner trust between bosses and employees and between team leaders and their direct reports. [1]
Leaders who demonstrate persistence, tenacity, determination, and synergistic communication skills will bring out the same qualities in their groups. Good leaders use their own inner mentors [clarification needed] to energize their team and organizations and lead a team to achieve success. [156]
Thomas Gordon (March 11, 1918 – August 26, 2002) was an American clinical psychologist and colleague of Carl Rogers.He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople.
Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.
Good communication can help builds relationship and gain trust. Creates commitment – Communication is a two-way process, we send and we receive message. If there is an effective communication strategy, the management can also listen well to their people, thus encouraging people's opinion and points of view.
Active listening plays a large role in the success of a leader. Leaders need to build trust and respect with those around them and mastering the skills of active listening will help them greatly. [38] A listener can use several degrees of active listening, each resulting in a different quality of communication. [39]
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