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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
• Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access. • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Can't create new or edit existing questions - Your only option is to disable your current security questions. Once you've done this, you will not be able to view or create new questions. 1. Go to your Account Info page. 2. Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue.