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Alorica. Alorica provides customer service and customer relationship management across a variety of industries, including healthcare and retail. The company employs more than 100,000 people and ...
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The parent company of Expert Global Solutions, after its acquisition by Alorica in June 2016 [2]. Founded in 2012, Expert Global Solutions, Inc. (EGS, formerly NCO Group), based in Plano, Texas, [3] was a privately owned business process outsourcing company.
In 2010 Alorica acquired PRC, expanding its service offerings and establishing itself as the largest minority business enterprise (MBE) in the outsourced customer contact center industry in the U.S. [6] In August 2011 it was reported that PRC founder David Epstein has reentered the call center business with a company called C3. It is located in ...
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In February 2019, Conduent sold some of its customer care contracts to Skyview Capital, which created a new business called Continuum Global Solutions LLC. [13] In February 2020, Conduent announced the appointment of Clifford Skelton to become the Chief Executive Officer. Prior to the appointment, Skelton has been serving as Conduent's interim ...
Majorel is an international service company, [2] specializing in customer experience (CX) and business process outsourcing (BPO) services. It has more than 82,000 team members [citation needed] and operates in 45 countries on five continents.