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If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Sign in to your AOL Account Security page. Click Generate app password or Generate and manage app passwords. Click Get Started. Enter your app's name in the text field. Click Generate password. Use the one-time password to log in to your 3rd party app . Click Done.
Two-factor authentication is a 'strong authentication' method, as it adds another layer of security to the password reset process. In most cases this consists of Preference Based Authentication plus a second form of physical authentication (using something the user possesses, i.e. Smartcards, USB tokens, etc.).
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
After switching on the phone, if the PIN security function is active, the user is required to enter a 4-8 digit PIN to unlock the SIM card and connect to the mobile network. Without this, functions such as phone calls (except for emergency calls), text messages and mobile data will not be available.