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  2. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. [89] Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company. [90]

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  5. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Artificial intelligence - Wikipedia

    en.wikipedia.org/wiki/Artificial_intelligence

    Artificial intelligence (AI), in its broadest sense, is intelligence exhibited by machines, particularly computer systems.It is a field of research in computer science that develops and studies methods and software that enable machines to perceive their environment and use learning and intelligence to take actions that maximize their chances of achieving defined goals. [1]

  7. Ten Commandments of Computer Ethics - Wikipedia

    en.wikipedia.org/wiki/Ten_Commandments_of...

    The Ten Commandments of Computer Ethics were created in 1992 by the Washington, D.C. based Computer Ethics Institute. [1] The commandments were introduced in the paper "In Pursuit of a 'Ten Commandments' for Computer Ethics" by Ramon C. Barquin as a means to create "a set of standards to guide and instruct people in the ethical use of computers."

  8. The Power of 10: Rules for Developing Safety-Critical Code

    en.wikipedia.org/wiki/The_Power_of_10:_Rules_for...

    Rules. The ten rules are: [ 1] Avoid complex flow constructs, such as goto and recursion. All loops must have fixed bounds. This prevents runaway code. Avoid heap memory allocation. Restrict functions to a single printed page. Use a minimum of two runtime assertions per function. Restrict the scope of data to the smallest possible.

  9. Laws of robotics - Wikipedia

    en.wikipedia.org/wiki/Laws_of_robotics

    t. e. Laws of robotics are any set of laws, rules, or principles, which are intended as a fundamental framework to underpin the behavior of robots designed to have a degree of autonomy. Robots of this degree of complexity do not yet exist, but they have been widely anticipated in science fiction, films and are a topic of active research and ...